With free telephone notification for
delivery by appointment.
For orders over € 70.00
Shipments are made in shockproof, insulating and contamination-proof polystyrene containers.
2/4 working days for deliveries in North and Central Italy.
3/6 working days for deliveries in Calabria, Sicily, Sardinia, Venice Lagoon, smaller islands and mountain resorts.
Tracked shipments and delivery by appointment without additional costs with GLS courier.
You can return one or more purchased items by filling out this return form no later than 14 days from the date of delivery of your order.
The products must be returned to the courier within 14 days from the date of completion of the form.
We reserve the right to refuse returned items communicated or sent back late, or for products that are not in the same condition in which you received them.
If you prefer, you can also choose a carrier other than GLS. In this case the costs of return and any theft or loss will be at your direct expense.
You will receive a confirmation email when we accept your return, within 3 working days from the date of delivery to the warehouse.
We remind you that we can only refund the products correctly returned. If your return does not meet the conditions listed, we will not be able to make a refund and the package will be sent back to you.
For more information write to our e-mail address.
Make your purchases with one of these payment methods:
Bank transfer, credit cards, PayPal
How to pay on Vinicitra.it
PAYPAL / CREDIT CARD
In case you do not have a PayPal account, you can open it for free by registering to the PayPal site.
PayPal protects the buyer’s information and also offers a sophisticated anti-fraud system to protect the consumer. Every transaction carried out with this method will be sent an e-mail confirmation from PayPal.
In case of cancellation of the order, the amount is refunded to the customer’s PayPal account.
In the case of payment by bank transfer, the order will be processed as soon as confirmation of payment by the bank is received. The purpose of the transfer must include the date and the order number.
Please note that the bank transfer must be ordered within 10 days from the date of the order, otherwise the order will be automatically canceled.
CASH ON DELIVERY